Backbase
31 Case Studies
Case Study: AIB Personal Banking (Allied Irish Banks) achieves a future-ready, agile digital banking transformation with Backbase
A Backbase Case Study
A digital upgrade that’s ready for the future
AIB Personal Banking, part of Allied Irish Banks and a market leader in the Republic of Ireland serving a digital-savvy customer base (including over 60,000 businesses on its portal), needed to modernize its digital channels. The bank sought a flexible, agile solution to regain control of the front end, streamline back-end operations and position itself for open banking, and selected Backbase and its Backbase Digital-First Banking Platform as the technology partner.
Backbase implemented its Digital-First Banking Platform and provided ongoing co-development, design and engineering services, adopting a microservices-aligned architecture and agile ways of working. Phase One of the digital upgrade is complete: the program now delivers monthly incremental releases, tighter business–technology collaboration, greater operational agility and a firm foundation for open banking — all enabled by Backbase’s platform and partnership.
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AIB Personal Banking
Brian Dillon
Head of Technology