Case Study: Syncora Workforce achieves 38% lower idle cloud spend with Bacancy's Azure SRE Agent

Syncora Workforce cuts idle cloud spend by 38% with Bacancy Technology

Syncora Workforce, a SaaS company running a workforce-management platform on Azure, faced challenges with manually sizing its container apps, leading to significant over-provisioning and wasted spend on idle capacity, while other services were under-provisioned and caused performance issues during peak loads. The tedious, manual process of right-sizing was consistently deferred, causing their infrastructure to drift further from actual usage. They engaged Bacancy Technology to implement a solution using the Azure SRE Agent to automate this process.

Bacancy Technology configured the Azure SRE Agent to run scheduled checks on usage, health, and cost, enabling autonomous scale and SKU adjustments based on live metrics within defined safety limits. This solution resulted in a 38% reduction in spend on idle capacity, eliminated approximately two hours of manual work each month, and ensured consistent performance under load. Every action was logged for a full audit trail, with the agent operating safely behind guardrails that blocked deletes and key vault access.

Syncora Workforce