Case Study: Doxy.me achieves HIPAA-compliant telemedicine at scale with Bacancy Technology

Doxy.me sustains 10,000+ concurrent video sessions with Bacancy Technology

Bacancy Technology partnered with Doxy.me to build a secure telemedicine platform. The challenge was to create a fully HIPAA-compliant, browser-based solution that required no patient downloads while managing real-time patient queues and scaling to handle high volumes of concurrent video sessions without performance degradation.

The solution from Bacancy Technology involved implementing encrypted WebRTC video on a HIPAA-compliant AWS infrastructure and building a real-time queue system using Redis and WebSockets. The results included zero HIPAA violations post-launch, a 40% reduction in patient onboarding friction, and the platform's ability to sustain over 10,000 concurrent video sessions while maintaining 99.9% uptime.

Doxy.me