Case Study: WILD Group improves supplier collaboration and complaint handling with BabtecQube

WILD Group connects 20 suppliers in the cloud with Babtec

The WILD Group, a trusted technology partner and contract manufacturer for sectors like medical technology, faced the challenge of managing quality processes and collaboration across its supply network. To meet high industry standards and improve cooperation with its suppliers, it required a digital solution. The company turned to vendor Babtec and implemented its cloud-based platform, BabtecQube.

Babtec's solution enabled WILD to digitalize quality tasks across company boundaries. The platform streamlined the complaints process using digital 8D reports, improving speed, efficiency, and communication with suppliers. As a result, WILD significantly increased processing speed and improved long-term quality. The vendor's tool has already been used to integrate 20 suppliers and four company sites, with plans to onboard additional partners for further quality management topics.

WILD Group