Case Study: Brightstar achieves business resilience and higher productivity with Babble Cloud

How Babble's solution brought business resilience

Brightstar needed to futureproof its telephony platform when it moved its London office, with a requirement for a more resilient setup that could support users across multiple locations. Babble Cloud recommended a hosted telephony solution for the new premises, designed to be rolled out across the wider estate.

Babble Cloud implemented the hosted platform alongside dedicated internet connections, call recording and data facilities, and mobile twinning for remote working. The solution also improved disaster recovery by allowing calls to be rerouted to other offices or mobile users, helping Brightstar avoid downtime and boosting productivity, with 100% of calls covered by the new system.

Brightstar