Case Study: Brightstar achieves resilient, flexible telephony and remote working with Babble Cloud

Brightstar achieves 100% call coverage with Babble Cloud

Brightstar, a UK-based specialist finance business, faced the challenge of modernizing its telephony platform to ensure business resilience and support remote work across its multiple locations. To future-proof its communications and protect against downtime, the company partnered with Babble Cloud for a hosted telephony solution.

Babble Cloud implemented a resilient hosted telephony platform with dedicated internet connections, call recording, and mobile twinning. This solution provided seamless communication between offices and remote workers. As a result, Brightstar achieved 100% call coverage through a recorded system, significantly increased productivity, and improved its disaster recovery capabilities.

Brightstar