Case Study: THW improves international communication and flexibility with Babbel for Business

THW - Customer Case Study

THW, Germany’s official civil and catastrophe protection organization, faced the challenge of ensuring its volunteers could communicate effectively during international disaster relief assignments. Successful coordination with local teams and civilians is vital, yet traditional classroom learning was too inflexible for their unpredictable work. They turned to Babbel for Business to provide a flexible language training solution.

Using the Babbel app, volunteers could learn on the go, including in offline mode, which is essential in disaster areas with no internet. The solution led to 93% of learners appreciating the app's ease of use, while 74% reported improved communication with team members. Babbel provided THW with a tool that fit their variable schedules and was directly applicable to their critical work in the field.

THW

Klaus Buchmüller

Head of International Operations