Case Study: Sparkasse Osterode am Harz improves English service for international customers with Babbel for Business

Sparkasse Osterode am Harz - Customer Case Study

Sparkasse Osterode am Harz, a bank in Germany, needed to improve its employees' Business English skills to serve a growing international customer base. Their previous intermittent in-person language courses were ineffective. Seeking a more practical solution for their staff, the bank turned to Babbel for Business.

Babbel provided a flexible and easy-to-use platform with its Babbel Professional solution, featuring short lessons and relevant content. The implementation, supported by the vendor's account management, was seamless. The employees responded with strong adoption and positive feedback, reporting greater confidence when advising customers in English. Babbel enabled the bank to offer an attractive corporate benefit that supports both professional and personal development.

Sparkasse Osterode am Harz

Anja Kohlstruck

Personnel Division