Case Study: Doctors Without Borders achieves flexible, accessible language learning with Babbel for Business

Doctors Without Borders - Customer Case Study

The non-profit organization Doctors Without Borders (Médicos Sin Fronteras) required a flexible and accessible language-learning solution for its thousands of staff and volunteers working in over 50 countries. Their challenge was providing effective training to a dispersed workforce, as their previous in-person classes had limited capacity and could not serve everyone, especially those in remote locations without reliable internet. They turned to Babbel for Business to find a solution.

Babbel for Business implemented its app-based solution, which provided flexible, self-paced lessons that could be downloaded for offline use. This allowed volunteers to learn during breaks in their demanding schedules, even in WiFi-free zones. The solution was highly effective, with 87% of learners finding the Babbel app fun to use and 85% stating they would recommend it to a colleague. The vendor's product provided a crucial introduction to new languages, preparing staff for more advanced training and ensuring the organization could better communicate with the communities they serve.

Doctors Without Borders

Josep Prior

Head of Learning