Case Study: Flags Unlimited Corporation achieves streamlined CRM efficiency with BAASS Business Solutions and Sage

Flags Unlimited reduces data entry points and streamlines CRM with BAASS Business Solutions

Flags Unlimited Corporation, a North American manufacturer of flags and banners, faced challenges with an outdated and slow CRM system that lacked proper integration. They partnered with BAASS Business Solutions to find a modern, web-based solution, seeking to improve data quality, eliminate duplicate entry, and provide their sales team with a more efficient platform.

BAASS Business Solutions implemented Sage CRM, which integrated seamlessly with the company's existing Sage 300 system. The solution provided a web-based interface for the sales team to manage customers end-to-end. The results included a significant reduction in duplicate data entry, improved time efficiencies, and higher quality data for decision-making. Flags Unlimited also gained integrated marketing campaign tools and automated call logging, leading to improved communication across departments.

Flags Unlimited Corporation