Case Study: Dynaco revitalizes IT infrastructure and Sage 300 ERP with BAASS Business Solutions

Dynaco revitalizes IT and restores 100% report functionality with BAASS Business Solutions

Dynaco, a world leader in high-performance door systems, faced significant operational risks due to outdated IT infrastructure, including servers nearing full capacity and aging hardware. Their challenge was compounded by mission-critical reports that were incompatible with new systems. They turned to their trusted vendor, BAASS Business Solutions, for a coordinated upgrade of their Sage 300 ERP software and entire IT environment.

BAASS provided a comprehensive solution, strategizing and executing a full hardware and software upgrade. When a critical issue arose with legacy reporting tools, BAASS assumed ownership, diagnosed the problem, and persevered through technical challenges with third-party vendors to implement a permanent fix using SAP Crystal Server. The results were a revitalized infrastructure, a successful ERP upgrade, and perfectly functioning reports, establishing a strong foundation for future growth. Dynaco was extremely impressed with BAASS's determination and invaluable guidance throughout the project.

Dynaco

Martin Murphy

Controller