Case Study: Cells for Life boosts viable sample rates with BAASS Business Solutions' Sage CRM and Sage 300 ERP

Cells for Life | CRM Success Story

Cells for Life Cord Blood Institute Inc., a provider of umbilical cord blood collection and storage services, faced a challenge managing rapid growth with an outdated proprietary database system. Their unique processes and accreditation requirements demanded a customized solution that a previous vendor could not deliver. They partnered with BAASS Business Solutions to implement a new system.

BAASS Business Solutions designed a tailored solution utilizing Sage CRM and Sage 300 ERP. This integrated system automated tracking from lead generation to sample storage and billing. The implementation provided complete sample histories and streamlined financial operations. As a result, Cells for Life increased its viable sample rate by 20% and significantly improved cash flow due to more efficient management of receivables.

Cells for Life Cord Blood Institute Inc