Case Study: Cells for Life boosts viable sample rates and cash flow with BAASS Business Solutions and Sage CRM/Sage 300 ERP

Cells for Life boosts viable sample rates by over 20% with BAASS Business Solutions

Cells for Life Cord Blood Institute Inc., a healthcare company providing umbilical cord blood collection and storage, faced challenges managing rapid growth with an outdated Access database. Their unique business model and strict medical compliance requirements necessitated a custom solution, which an initial local vendor failed to deliver. They turned to BAASS Business Solutions for a tailored system.

BAASS implemented a solution using Sage CRM and Sage 300 ERP to streamline customer tracking, inventory management, and billing. This allowed Cells for Life to track sample history comprehensively and improve receivables, benefiting cash flow. By analyzing unusable samples in the new system, they launched a doctor education program that increased viable sample rates by over 20%. The BAASS solution was also credited as fundamental to the company receiving a Commendable Practices Award.

Cells for Life Cord Blood Institute Inc