Case Study: Best Western Lamplighter Inn and Conference Centre streamlines operations with BAASS Business Solutions and Sage 300 ERP

Best Western Lamplighter Inn and Conference Centre streamlines operations across 20 subsidiaries with BAASS Business Solutions

The Best Western Lamplighter Inn and Conference Centre, a hotel in London, Ontario, faced operational inefficiencies due to its manual time and attendance process for nearly 300 employees. This redundant system became difficult to manage as the staff grew. The hotel partnered with vendor BAASS Business Solutions to find a solution, leveraging their Sage 300 ERP system.

BAASS implemented a biometric time clock system that integrated with Sage 300 ERP to accurately verify employees and track labor costs by department. The solution also optimized inventory control for alcoholic beverages and streamlined financial reporting using the G/L Consolidations module. As a result, the hotel significantly reduced shrinkage, improved the efficiency of its budgeting and reporting, and eliminated the security issue of "buddy punching." The staff found the new hand punch system less intrusive and secure. BAASS's expertise provided a trusted partnership throughout the implementation.

Best Western Lamplighter Inn and Conference Centre