Case Study: J. Fletcher Creamer & Son, Inc. achieves automated preventive maintenance and accurate equipment costing with B2W Software (B2W Maintain)

J. Fletcher Creamer & Son, Inc. - Customer Case Study

J. Fletcher Creamer & Son, a nationally recognized contractor founded in 1923 and on the ENR Top 400, was struggling to manage maintenance for a large equipment fleet using paper records and manual schedules. The company found it difficult to know what service was due on each piece of equipment, which hampered efficiency and cost visibility.

By implementing B2W Maintain and integrating daily telematics, Creamer automated preventive maintenance intervals, gave mechanics iPads for real‑time access to schedules and work orders, and coded costs to individual assets. The result: proactive, better‑scheduled maintenance, accurate equipment rates for more competitive bids, clearer job profitability, and faster, ongoing vendor support and product improvements.

J. Fletcher Creamer & Son, Inc.

Glen Howard

Service Manager