Case Study: Plumbing & Industrial Products Distributor achieves streamlined B2B/B2C eCommerce and real-time P21 ERP integration with B2Sell

Plumbing & Industrial Products Distributor - Customer Case Study

Plumbing & Industrial Products Distributor, a major U.S. distributor of plumbing and industrial products with over a century in business, wanted to move its brick-and-mortar operations online and support both B2B and B2C customers while integrating with its Epicor Prophet 21 (P21) ERP. They engaged B2Sell to design and implement an eCommerce solution that met those requirements.

B2Sell delivered an eSeller website with role-based access for distributors/agents and end-users, live price mapping from P21, and direct order submission into the Epicor Prophet 21 ERP. The solution enabled real-time pricing and inventory visibility, automated order flow and tracking in P21, online payments and invoice printing, and customer self-service for order and consignment tracking — giving the client streamlined order processing and live operational visibility thanks to B2Sell.