Case Study: Leading Agricultural Equipment Parts Distributor achieves improved customer experience and reduced returns with B2Sell Boost

Leading Agricultural Equipment Parts Distributor - Customer Case Study

Leading Agricultural Equipment Parts Distributor had already deployed the B2Sell Dealer Portal for its customers and, together with B2Sell, had compiled rich product content for thousands of SKUs (images, PDFs, specs, features). The distributor wanted to share that enhanced content with B2B buyers, but its existing Epicor B2B Seller website lacked the capability to display rich product detail pages.

B2Sell implemented B2Sell Boost, integrating it into the distributor’s existing B2B Seller product pages in just a few minutes to surface detailed descriptions, images, specifications and PDF attachments for each product. As a result, the distributor improved the customer experience and can anticipate lower product returns and higher customer satisfaction now that buyers can view full product information before ordering.