Case Study: Electracom achieves seamless B2B/B2C commerce with B2Sell

Electracom streamlines B2B and B2C commerce with B2Sell on a single integrated platform

Electracom, a major distributor of electrical and data-communication products, required a custom eCommerce website capable of handling both B2B and B2C transactions with role-based access for dealers and end-consumers. To meet this challenge, they partnered with vendor B2Sell to develop a solution integrated with their existing Epicor P21 ERP system.

B2Sell implemented a unified eCommerce platform that provided role-based access, allowing for different pricing and experiences based on the customer type. The solution was fully integrated with Electracom's Epicor P21 ERP, ensuring live pricing, direct order syncing, and streamlined management of orders, shipments, and payments. This provided Electracom with a seamless online sales channel to efficiently serve both their dealer network and direct consumers.

Electracom