Case Study: Dorset & Wiltshire Fire and Rescue Service improves frontline mobility and incident response with B2M Solutions and Elemez Mobile DEX

Dorset & Wiltshire Fire and Rescue Service - Customer Case Study

The Dorset & Wiltshire Fire and Rescue Service (DWFRS) needed a mobility management solution for its fleet of rugged tablets, which provide critical, life-saving information to firefighters. Their challenges included guaranteeing device uptime, measuring utilization, securing devices, and maintaining visibility across multiple stations. They partnered with B2M Solutions to leverage their Elemez Platform for advanced analytics and monitoring.

By implementing B2M's Elemez solution, the service gained real-time insight into device health, network performance, and application usage, allowing them to proactively solve issues before they disrupted operations. This provided firefighters with greater confidence in their technology and demonstrated the ROI of the mobility investment to management. B2M's tools helped lower the total cost of ownership by improving productivity and eliminating the need for unnecessary device replacements.

Dorset & Wiltshire Fire and Rescue Service

Daniel Grew

Mobile Technology Manager