Case Study: BlueStar achieves proactive mobile device reliability with B2M Solutions' Elemez Mobile DEX

BlueStar Inc. - Customer Case Study

BlueStar EMEA, a leading global distributor of technology solutions, faced significant challenges with the reliability of its warehouse mobile devices. Despite having a mobile device management (MDM) system, they experienced frequent device health issues, battery problems, and high failure rates, which caused expensive downtime and lost productivity for their frontline workers. To gain visibility and proactively manage their mobile ecosystem, they turned to B2M Solutions and implemented the Elemez Mobile DEX solution.

The solution from B2M Solutions provided real-time monitoring and alerts on device health and utilization through a simple dashboard. This enabled BlueStar’s operations and IT teams to proactively identify and resolve issues before they caused downtime. As a result, B2M Solutions helped dramatically reduce device and worker downtime, recover underutilized assets, and lower the overall true cost of mobility ownership for the customer.

BlueStar Inc.

Manel Baranera

Chief Financial Officer