Case Study: Tampa International Airport streamlines supplier diversity certification with B2Gnow Supplier Diversity Software

Tampa International Airport Leverages B2Gnow Supplier Diversity Software to Streamline Certification Processes, Better Connect Businesses Serving the Airport

Tampa International Airport faced significant challenges in managing its federally mandated Disadvantaged Business Enterprise (DBE) and Airport Concessions DBE (ACDBE) programs due to an entirely paper-based system. This manual process created inefficiencies, including cumbersome storage needs, limited collaboration, and security concerns, which the airport sought to overcome. The Business Diversity Department chose to implement the Certification Management module from vendor B2Gnow to automate and streamline these critical operations.

By deploying B2Gnow's cloud-based Supplier Diversity Software, the airport automated its certification management and created a streamlined digital workflow. The solution enabled electronic submissions, an enhanced searchable directory, and the ability to manage multiple certification types efficiently. As a result, B2Gnow empowered the airport's team to shift its focus from laborious paperwork to better connecting with and serving businesses, with staff highlighting the benefits of having a complete, visible electronic record for every file.

Tampa International Airport

Bonnie Yauilla

Business Diversity Specialist