Case Study: City of Austin streamlines certification and empowers small businesses with B2Gnow

City of Austin streamlines certification across five counties with B2Gnow

The City of Austin sought to streamline its certification processes for small and minority-owned businesses, which were previously paper-based and inefficient. To address this challenge, the city partnered with B2Gnow and implemented its Business Diversity Software.

By using B2Gnow's solution, the City of Austin eliminated paper, saved valuable hours for its team and vendors, and created a more efficient certification program. A key feature was the Q&A tool, which simplified communication and allowed vendors to upload documents remotely. The city praised B2Gnow's responsive support team, and the enhanced process has boosted opportunities for MBE/WBE/DBE/ACDBE businesses while enabling more vendors to achieve certification.

City of Austin