Case Study: R&I Jones reduces transaction fees with b2b.store Open Banking

R&I Jones cuts payment fees with b2b.store as 5,000 customers move to open banking

R&I Jones Ltd, a family-run confectionery distribution business, sought to reduce the high transaction fees associated with processing cash and card payments from their customers. They partnered with b2b.store to implement its B2B Open Banking solution as a new, more cost-effective payment method for their client base.

b2b.store's solution involved implementing QR codes on invoices and promotional offers on their eCommerce site to incentivize adoption. This approach successfully encouraged customers to switch to open banking payments. The results for R&I Jones Ltd included significant savings on transaction fees and an added safety benefit for their drivers, who no longer need to carry large amounts of cash. The vendor, b2b.store, reported that customer adoption grew over time, with users continuing the method after trying it due to its ease of use.

R&I Jones Ltd