Case Study: MM Electrical Merchandising reduces e-commerce costs and complexity with B2BE

MM Electrical Merchandising improve e-Commerce initiatives with a suite of solutions to automate supplier and customer interactions

MM Electrical Merchandising (MMEM) faced significant challenges with a complex, high-maintenance e-commerce environment that utilized multiple servers and applications, increasing costs and reducing reliability. Their IT Manager, Trevor Batten, sought to streamline these operations, minimize business costs for all parties, and find a vendor that could also provide value-added services like automated faxing and email. They partnered with B2BE to address these issues.

B2BE implemented a suite of solutions including EDI, email, and fax automation, consolidating MMEM's e-commerce activity into a single, reliable platform. This reduced the number of required servers from seven to one. As a result, MMEM saw a substantial reduction in manual processing, with over 30% of invoices now received electronically through B2BE, leading to faster supplier payments and lower administrative costs.

MM Electrical Merchandising

Trevor Batten

IT Manager