Case Study: Ballantynes improves supplier procurement efficiency with B2BE

Ballantynes plugs in suppliers with B2BE

Ballantynes, a major department store retailer in New Zealand, was facing significant supply chain inefficiencies due to its reliance on manual, fax-based procurement processes. The company, managing around 1,200 suppliers, dealt with approximately 160,000 purchase orders annually, leading to extreme lead times and errors. To support its growth and improve relations with suppliers, Ballantynes sought to automate its systems and engaged B2BE for a solution.

B2BE implemented its Web Portal and EDI solutions, which automated the procurement process by connecting Ballantynes' ERP system directly to its suppliers. This allowed for electronic order confirmation, advanced shipping notices, and better tracking. The results included an 82% supplier migration rate to the new system, the near-elimination of faxed orders, and the resolution of a major issue where 45% of invoices previously had cost discrepancies. B2BE's solution significantly improved efficiency, accuracy, and supplier relationships for Ballantynes.

Ballantynes

Belinda Wallace

Logistics Manager