Case Study: Viking Line achieves consistent reservation system response times with Azul Systems' Zing JVM

Viking Line Was Updating Their Reservation System

Viking Line, a market-leading passenger and cargo ferry operator in the northern Baltic Sea, faced inconsistent reservation system performance during peak demand while upgrading its online booking portal. To address JVM-related pauses and improve customer experience, Viking Line evaluated and selected AZUL SYSTEMS’ Zing JVM.

AZUL SYSTEMS deployed Zing to eliminate garbage-collection pauses, delivering consistent reservation response times, improved total cost of ownership, and reduced the need for JVM tuning. As a result, Viking Line saw steadier customer-facing performance and was able to redeploy engineers to higher-value development projects, improving operational efficiency and response-time consistency.

Viking Line

Jan Helin

Systems Manager