Case Study: BSkyB achieves a scalable, high-performance online customer portal with Azul Systems

BSkyB Boosts Online Presence With Azul

BSkyB, the UK’s largest digital pay-television platform with over 8.8 million customers, needed to scale its online customer portal to deliver richer, data‑intensive content to a rapidly growing subscriber base. Re-evaluating its Java deployment platform, BSkyB engaged Azul to improve scalability and performance of its core hosting environment.

Azul was installed quickly and transparently—BSkyB had the portal up within hours—slashing conventional server deployment lead times, reducing TCO by needing fewer web hosts, and enabling sustained throughput. Azul’s platform and its Real Time Performance Monitor allowed fast diagnosis of production issues, guaranteed response times during peak loads, and supported new services such as Sky News, enabling BSkyB to handle higher‑than‑projected concurrent user loads reliably.

BSkyB

Hugo Lumsdon

On-line Architect