Case Study: Reliable Fire & Security achieves safer driving and lower fleet costs with Azuga

Reliable Fire & Security - Customer Case Study

Reliable Fire & Security is a family‑owned company in Alsip, Illinois that has provided 24/7 emergency fire and security services for 67 years. As their long‑running GPS contract neared renewal, they needed to replace aging 3G hardwired hardware and sought a telematics solution that balanced cost and ease of implementation while improving driver safety and reducing liability, fuel, maintenance and insurance expenses.

They selected Azuga for its safety‑focused telematics, in‑vehicle cameras and a driver rewards program—features delivered at about the same cost as their previous system. A phased rollout and monetary incentives (weekly and quarterly rewards delivered through the Azuga app), plus audible speeding/braking alerts, drove technician buy‑in; after eight months the company saw reductions in speeding, harsh braking and idling, along with better dispatching visibility, simpler administration and improved coaching and risk mitigation.

Reliable Fire & Security

Dan Hurley

Operations Manager