Case Study: Hobart Service achieves higher driver scores and operational efficiency with Azuga

Hobart Service‍ - Customer Case Study

Hobart Service, founded in 1897, installs and maintains commercial food equipment and operates a 1,300‑vehicle fleet. Facing rising tracking costs and gaps in safety reporting—no hard‑braking or sudden‑acceleration data—and limited visibility across a large territory, branch management needed a more detailed, real‑time solution to improve productivity and driver safety.

By switching to Azuga and deploying fleet telematics, idle and location reports, alerts for long on‑site stops, and monthly performance reviews, managers and dispatchers gained live fleet visibility and actionable safety data. The program reduced incidents of hard braking and sudden acceleration, increased peer coaching and accountability, and lifted the overall driver score from the mid‑80s into the low‑90s.

Hobart Service

Tyson Williams

Branch Manager