Case Study: Connors Plumbing & Heating achieves faster response times and improved fleet visibility with Azuga

Connors Plumbing & Heating - Customer Case Study

Connors Plumbing & Heating, a licensed plumbing and HVAC team serving 16 towns in South Central Minnesota for over 70 years, manages 15+ technicians across a large service area. The company struggled to quickly identify the closest technician or vehicle for urgent jobs, maintain up-to-date vehicle inspection and maintenance records, and know the real-time location of staff across the region.

By deploying Azuga’s fleet tracking, Connors gained real-time GPS visibility, geofencing alerts, and automated engine diagnostics. This enabled dispatchers to find and send the nearest technician in seconds, improved oversight with custom area alerts, and eliminated manual maintenance logging—resulting in faster response times, higher customer satisfaction, and reduced administrative work.

Connors Plumbing & Heating

Jessica Corchran

Fleet Manager