Case Study: All-Lift achieves streamlined dispatch, accurate billing and elimination of unauthorized vehicle use with Azuga

Building Customer Trust with Billing Accuracy

All-Lift Ltd., a family-owned Canadian forklift service and parts company founded in 1976, struggled as it rapidly grew: managers couldn’t easily locate vehicles, dispatches sometimes sent technicians who were already nearby, payroll relied on handwritten sheets, and unauthorized use of company trucks — including an impaired driving incident — exposed serious risk. These operational gaps drove All-Lift to seek an affordable, easy-to-install fleet tracking solution.

All-Lift deployed Azuga’s real-time vehicle tracking and Ignition ON/OFF reporting, gaining precise location, timestamps, and engine diagnostics. The result: faster, more efficient dispatching with fuel and time savings; accurate, verifiable billing and payroll; elimination of unauthorized vehicle use; proactive maintenance scheduling from check-engine alerts; and improved communication supported by responsive customer service.

All-Lift

Jeff Bennett

Controller