Case Study: Xerox improves boiler monitoring and reduces disruption with Azolla Software

Xerox reduces boiler callouts and unplanned work with Azolla Software

Xerox was experiencing intermittent boiler failures that were difficult to diagnose, leading to a cold building by the time staff arrived. Their building management system flagged issues but lacked alerting capabilities, and it was unclear which technical resource to notify for a given problem. Xerox engaged Azolla Software to deploy an IoT solution integrated with its CAFM platform to address this challenge.

Azolla Software implemented a system using CT clamps, vibration sensors, and temperature probes on the boilers. Their platform's rules engine generated specific alerts sent directly to the correct technical staff, including alerts for when no data was received. This provided an early warning system that reduced call-out charges and contractor visits, freed up engineering time for analysis, and minimized business disruption.

Xerox