Case Study: Progressive Therapeutics LLC achieves 8 years of breach-free telehealth (4,500 encounters/month) with Azalea Health

Progressive Therapeutics LLC - Customer Case Study

Progressive Therapeutics, a nine‑provider psychiatric practice in Framingham, MA, was an early adopter of telehealth but struggled with disjointed, non‑HIPAA‑compliant tools (WebEx/Google Hangouts) that disrupted workflows and raised security concerns—issues that became especially urgent during the pandemic.

They implemented Azalea Health’s integrated EHR and telehealth platform, which launches video from the patient chart and consolidates scheduling, billing, coding and documentation while offering training, customization and revenue‑cycle integration. The result: smoother clinical workflows, better financial visibility and faster claims resolution, and—averaging 4,500 telehealth encounters per month—no security lapses or data breaches in eight years.

Progressive Therapeutics LLC

Nimish Shah

Co-Founder