Case Study: Promotional Products Company improves project management and customer follow-up with Ayoa

How DropTask [now Ayoa] has made an impact for Kate Harthan

Promotional Products Company, a U.S.-based business specializing in personalized promotional items, corporate awards, and uniform programs, needed a better way to manage fast-changing project priorities. Before using Ayoa (formerly DropTask), the team relied on spreadsheets, notepads, and meetings to track work, which made it hard for multiple employees to update information at the same time and slowed down follow-up.

Ayoa provided a visual, shared task-management system where each employee had a “bubble” for assigned work, with separate bubbles for unassigned and completed projects. This helped the team add notes, transfer tasks easily, and track customer quotes and follow-ups in one place, reducing reliance on paper and individual reminders. According to the company, Ayoa improved response times, strengthened customer follow-up, reduced the boss’s time spent managing projects, and contributed to higher sales.