Case Study: Skanska enhances digital workplace search with ayfie Locator

How ayfie’s personalized search solution helped Skanska to enhance the efficiency of a collaborative digital workplace

Skanska, one of the world’s leading construction and project development companies, needed to make search a central part of its global digital workplace, OneSkanska. The company’s existing search solution lacked key features such as document preview, access to all data sources, language support, and synonym handling, creating challenges for employees across multiple countries and languages. ayfie’s Locator search and information retrieval platform was selected to address these needs.

With ayfie, Skanska implemented a single point of access to search across all data repositories in 14 languages, supported by predictive search, spell checking, and query synonyms. The result was improved search quality and performance, fewer zero-result searches, faster access to relevant content, and higher user satisfaction. Skanska also saw strong adoption, with more than 25,000 search queries per day shortly after launch.

Skanska

Hanna Karppi

Head of Digital Workplace