Case Study: Mondi improves maintenance quality with AYES smart glasses and augmented reality

Mondi - Customer Case Study

Mondi, a global leader in the packaging and paper industry, faced challenges with inconsistent maintenance procedures and inefficient, slow communication with remote equipment specialists at its production facilities. This often led to prolonged downtime and amateurish solutions like sharing videos via email. To address this, they partnered with vendor AYES to implement a hands-free solution using RealWear smart glasses combined with TeamViewer Frontline xAssist software.

AYES provided a comprehensive solution that enabled Mundi's on-site technicians to collaborate efficiently with remote experts via augmented reality. The rugged, voice-controlled smart glasses allowed for real-time visual and audio communication, even in the plant's loud and dusty environments. This resulted in improved maintenance quality, a significant reduction in production downtime, and substantial savings on travel costs for specialists. AYES also supplied crucial training and support, leading to a successful global rollout and plans for expanded cooperation.

Mondi

Samuel Dvorštiak

Digital Specialist