Case Study: Heylen Warehouses streamlines maintenance management with Spacewell

Heylen Warehouses streamlines 850,000 m² of logistics maintenance with Axxerion

Heylen Warehouses, a logistics real estate company, faced a challenge in managing maintenance requests and work orders due to its exponential growth. They needed a simple, automated system to streamline the logging and tracking of tickets from both customers and their building management system. They chose maintenance software from the vendor Axxerion (Spacewell) to address this.

The solution implemented by Axxerion (Spacewell) used automated workflows to convert fault reports and maintenance requests into work orders automatically assigned to the correct professionals. This resulted in fewer errors, clearer communication, and significant savings in both time and costs. The vendor Axxerion (Spacewell) enabled centralized access to information for clients and allowed for the fully automatic processing of high-priority sensor notifications, leading to higher customer satisfaction.

Heylen Warehouses