Case Study: Tieto achieves 99.6% system availability and scalable B2B cloud integration with Axway 5 Suite

Tieto Value Networks selects Axway’s solution to govern the flow of data and provide mission-critical support for its cloud services

Tieto Value Networks, a cross-industry unit of Tieto and a leading Northern European provider of cloud-based B2B integration and e‑invoicing, operates a multi‑tenant platform serving over 10,000 organizations and a network of trading partners worldwide. The company needed to govern massive, mission‑critical data flows (about 100,000 B2B transactions at peak and 3 TB of data annually) with 24/7 availability to meet strict SLAs, eliminate unplanned downtime, and ensure the platform was correctly dimensioned as services and customer needs evolved.

Tieto deployed the Axway 5 Suite (Gateway, Secure Relay, Integrator, Sentinel) together with Axway Mission‑Critical Support to gain visibility, buffering, billing and proactive operational support. The solution enabled timely rollouts, accurate system sizing and customer self‑service via Sentinel dashboards, and a fast support interface for incidents—delivering 99.6% availability, disturbance‑free data flows for thousands of customers, and measurable reductions in critical platform issues.

Tieto

Dennis Hansson

Manager, Integration Services