Case Study: CITIC Pacific Limited achieves 70% reduction in email traffic and saves 20,000 employee hours with Axway MailGate

Reduced email server workloads and increased employee productivity, with Axway MailGate

CITIC Pacific Limited, a Hong Kong-based conglomerate active in steel manufacturing, iron ore mining and property development, was being overwhelmed by spam that corrupted mailboxes, filled email servers and forced about 150 active users to spend roughly 30 minutes a day manually filtering messages. The ongoing burden harmed server performance and employee productivity.

CITIC deployed the Axway MailGate 4550 appliance (HA) with Intelligent Edge Defense, antispam and antivirus modules—installed and configured in under a day—and immediately offloaded 70% of inbound mail (about 450,000 spam messages annually). The solution reduced email store size by 70%, reclaimed ~75 man-hours/day (≈20,000 hours/year) in employee time, and provided real-time monitoring that lowered operations costs during off hours.

CITIC Pacific Limited

Franklin Lau

IT Services Deputy General Manager