Case Study: MAAF achieves real-time monitoring of critical application performance and availability with Axway WideVision

MAAF Gains Real-Time Monitoring of Critical Application Performance and Availability with Axway WideVision

MAAF Assurances, a major French insurer serving 4 million clients with 7,084 employees across 600 sites, faced the challenge of keeping 40 critical applications and nonstop operational websites available and performant across a complex estate of 1,000+ servers and 10,000 workstations. The IT Production team needed real-time, end-to-end monitoring from both user and geographic perspectives, fast alerting and diagnostics to meet SLAs, and better visibility into high-volume nightly and weekend processes.

MAAF implemented Axway WideVision Service Health Check—using scripted robots, timers, a correlation engine and a dedicated center of excellence—to deliver functional and technical supervision. The solution provides real-time correlation across all sites, automated alerts, root-cause analysis, and visual dashboards (site maps and gauges), resulting in faster incident resolution, higher operator productivity, clearer user communication and a demonstrable ROI.

MAAF

Gilles Membrard

Supervision Manager