Case Study: Leading International Postal Service Provider opens new markets, achieves 5× shipment growth and six-month ROI with Axway AMPLIFY API Management

Leading International Postal Service Provider - Customer Case Study

One of the world’s leading postal and logistics providers — with roughly 500,000 employees across 200 countries — set out to open a new European market for lightweight parcels. To support partners sending large volumes of small parcels and to replace a labor‑intensive, portal‑based process, the company needed to automate cross‑organizational business processes and expose web services/APIs for high‑volume shipment preparation and tracking, creating direct partner relationships instead of working through third parties.

The company implemented Axway AMPLIFY API Management as a lightweight, proven platform, deployed internally with sandbox testing and rapid prototyping. Launched in weeks (April 2018), the solution standardized processes, added strong authentication, and scaled quickly — driving fast ROI (payback in about six months), enabling a projected five‑fold volume increase to 15 million shipments per year, reducing costs and opening new webshop and marketplace revenue streams.