Case Study: Arrow Electronics achieves mobile WMS modernization and real-time decision-making with Axway Appcelerator

How modernizing a warehouse management system transformed processes and delighted customers

Arrow Electronics, a global provider of electronic components serving 125,000 manufacturers across 465 locations in more than 90 countries (headquartered in Centennial, CO), faced an outdated 1990s warehouse management system. Workers relied on bulky 7‑lb RFID scanners and supervisors were tethered to desks, which slowed decision-making, reduced efficiency, and limited the company’s ability to scale and respond quickly to customer orders.

Working with Axway and Shockoe, Arrow modernized its WMS using Axway Appcelerator to build native mobile apps, deploy new handheld scanners, and create mobile-optimized APIs plus a custom chat tool (Arrow Connect). The result was a mobile workforce making real-time decisions, streamlined operations, faster and more accurate order fulfillment, immediate global communication, and a scalable foundation for worldwide rollout and future wearables.

Arrow