Case Study: Con-way achieves faster onboarding, automated transaction intelligence and real-time visibility with Axway Interchange and Sentinel

Boosting Transaction Intelligence, Visibility and Customer Satisfaction with Axway B2B Solutions

Con-way, a $5 billion global transportation and logistics company with 30,000 employees and 440 locations, needed a dynamic B2B infrastructure to integrate seamlessly with customers and partners. The company faced massive message volumes (up to 65,000 messages and 300,000 transactions daily), fragmented partner data, slow manual onboarding, limited multi-tier visibility across supply chains, and strict long-term archiving and compliance requirements.

By implementing Axway Interchange and Axway Sentinel, Con-way established direct B2B integration, self-service onboarding, automated transaction intelligence, and proactive alerting. The solution delivered real-time, end-to-end visibility and sub‑two‑second search responses, faster and lower‑cost onboarding, improved problem response and internal alignment, and higher customer satisfaction while scaling to manage 700+ partners and billions of archived data points.

Con-way

John Reich

IT Manager