Case Study: ING achieves secure, stable managed file transfers and cost reduction with Axway MFT

Axway Provides IT Banking Expertise and a Proven Managed File Transfer Solution

ING is a global financial services firm serving millions of customers worldwide; as transaction volumes and IT complexity grew, ING needed a centralized, secure, multi‑OS managed file transfer capability with 24/7 support and banking IT expertise to ensure timely, compliant transfers across a heterogeneous environment.

ING implemented Axway MFT through a jointly designed architecture and ongoing managed services (testing, upgrades, on‑site support, SLAs/KPIs). The solution delivered a stable, secure, industry‑standard platform used in the Netherlands and Belgium (with Europe rollout planned), improved transparency and measurability, no downtime, and achieved cost‑reduction and compliance goals.

ING

Fred van den Hoek

Service Manager, Connectivity OIB