Case Study: Anthem achieves centralized B2B integration, 99.99% uptime and 20x faster partner onboarding with Axway B2Bi

Anthem centralizes data flow to reduce risk and gain full visibility into business processes

Anthem, a major U.S. health insurance provider covering over 37 million people with $70B in revenue and 48,000 employees, faced B2B integration problems in its Government Business Division. Multiple disparate gateways increased cost of ownership, raised risk of downtime and recoverability issues, limited process visibility and SLA monitoring, and slowed partner onboarding—delaying time-to-revenue.

Anthem centralized B2B process integration using Axway B2Bi and Axway Sentinel, deploying a multi-node, always-on cluster to handle inbound/outbound exchanges for 500+ partners and provide a single transaction repository. The initiative removed over 200 development man-hours, accelerated onboarding and time-to-market by 20x, achieved >99.99% uptime, and centralized visibility to shorten issue resolution, ensure SLA compliance, reduce penalties, and improve customer satisfaction.

Anthem