Case Study: Leading Life Sciences Company achieves 50% faster customer onboarding with Axtria’s multi-tenant data lake solution

50% Faster Customer Onboarding With Scalable Intelligence On Omnichannel Interactions

Leading Life Sciences Company partnered with Axtria to address the need for faster, multi-user, real-time reporting as the business scaled. With disparate production solutions and rising infrastructure costs, the company needed a more robust big data management approach for growing omnichannel data demands.

Axtria implemented a multi-tenant commercial data lake solution with integrated customer MDM to create a single view of customers and improve omnichannel intelligence. The solution supported onboarding of about 40 life sciences customers at once, delivered a 360-degree view of omnichannel interactions, and enabled 50% faster new customer onboarding, along with other operational efficiencies.