Case Study: a leading retail company streamlines maintenance operations with Axonator

Reinventing Retail Maintenance solutions with Axonator Platform

Axonator worked with a leading retail company that helps brands create engaging, tech-savvy brick-and-mortar experiences. The company was struggling with manual Excel data entry, paper-based checklists for ticketing, slow reporting, and limited real-time visibility into maintenance issues, which made it difficult to standardize and track processes efficiently. Axonator’s Forms, Workflows, Reports, and Dashboards products were used to digitize and streamline these maintenance operations.

Axonator implemented mobile forms for reactive and preventive maintenance, QR code access for quick ticket creation, workflow automation for approvals and task assignment, and reporting with before-and-after photos. The solution also provided dashboards with role-based and location-based access controls. As a result, the leading retail company reduced data entry time by 90%, improved real-time visibility, and standardized maintenance processes across sites.