Case Study: San Antonio Police Department achieves dramatic storage cost savings and scalable cloud video management with Axon

San Antonio Police Department - Customer Case Study

San Antonio Police Department ran a pilot of body-worn cameras from six vendors and faced a major backend challenge: storage and management would exceed 0.5 TB per day and require expanded technical and administrative staff to maintain a back-office system and respond to records requests. In its evaluation San Antonio compared on‑premise costs to cloud options, including Axon’s cloud solution with unlimited storage, to address the scalability and total cost-of-ownership issues.

Axon’s cloud offering reduced the department’s estimated annual storage, licensing and support burden to about $240,000 versus roughly $1,200,000 for an on‑premise system — a difference the study described as the premise option being approximately 400% more expensive — while eliminating much of the hosting and administrative overhead. By choosing Axon’s cloud approach San Antonio could accommodate the >0.5 TB/day demand and realize the operational benefits seen in other agencies using BWCs (e.g., San Diego: 41% fewer complaints and 47% less use of force; Mesa: 40% fewer complaints and 75% less use of force).

San Antonio Police Department