Case Study: Rowlett Police Department reduces transcription time by 65–75% with Axon Auto-Transcribe (Axon)

Reducing Transcription Time by 65-75% At Rowlett Police Department

Rowlett Police Department faced a growing administrative burden: investigators were spending three to four hours manually transcribing victim and suspect interviews, taking time away from casework. To address this, Rowlett PD worked with Axon and deployed Axon Auto-Transcribe (via Axon Evidence) to streamline transcription and reduce investigator workload.

Axon implemented AI-generated transcripts that integrate directly in Axon Evidence, with a simple Transcription Assistant editors can learn in under 30 minutes. The solution reduced transcription time by an estimated 65–75%, allowing investigators to edit transcripts quickly, spend more time on investigations, and begin using Axon’s Review Assistant to speed compliance reviews.

Rowlett Police Department

Steve Ferrie

Rowlett Police Department