Case Study: Hidden Valley Lake Association achieves greater resident safety, transparency, and reduced liability with Axon body cameras

Improving Resident Services And Transparency With Axon

Hidden Valley Lake Association, which serves about 7,000 residents in Northern California, needed a tech-forward way to protect residents’ due process rights and provide transparent, professional security services. Facing repeated he-said/she-said disputes and costly litigation, HVLA partnered with Axon to deploy body-worn cameras—specifically Axon Body 3 devices—and the Axon Network for evidence capture and management.

Axon’s body cameras and cloud platform automatically capture, upload, and store incident video, enabling on-scene de-escalation, easier evidence sharing with public agencies, and fast resolution of complaints. As a result, Axon helped HVLA achieve a major decline in complaints and a reduction in fraudulent claims, lowering liability and litigation costs while improving transparency and resident trust.

Hidden Valley Lake Association

Charles Russ

Director of Public Safety